4th global back office

SUMMIT introduction

Why should you attend this Event?


In today’s transparent business world, where customers provide instant and often public feedback relating to their experience, meeting and, in fact, surpassing their expectations has never been so crucial.

How organizations provide a great experience is dependent on many factors, but one way to ensure that you retain a happy client base is to get your back office in top shape. An accomplished, motivated and helpful workforce is essential to the process and greatly impacts business performance.

Of course, there is much more to operational efficiency than recruiting and training the right talent. Today, especially, with the advent of new technologies, there are tools available to help strengthen operations, resulting in reduced costs and time saved.

But does the answer lie in blockchain, AI or big data? Is implementing new technology the way forward or is the solution to adopt a different approach to people management? Do organizations look deeper into the possibilities of automation or is the cultural mindset preventing it from fulfilling its potential?

At Corporate Parity’s 4th Global Back Office & Operational Efficiency Summit, these questions and more will be addressed by experts from the field of financial services, insurance and banking. Over two days, these leaders will share their insights and experiences via keynotes, case studies, panel discussions and workshops.

The conference programme will be complimented by entertainment and networking activities.

Register today to benefit from the special Early Bird discount.

We look forward to welcoming you in sunny Barcelona!


  • AI, Robotics & Machine Learning
  • Blockchain
  • Performance Management
  • Cultural Transformation
  • Agile Methodologies
  • Big Data & IoT
  • & More!

Key Topics

WHO should attend

This Summit



CLOs, VPs/Heads/Chiefs, CHROs, Presidents, CEOs, Directors, Managers, Professors and other Specialists with the following expertise:


  • Back Office E-commerce
  • Operations
  • Outsourcing
  • Information
  • Technology
  • Shared Services
  • IT Management
  • Process Improvement
  • Operational Excellence
  • Workforce Optimization
  • Process Management
  • BPM (Business Process Management)
  • Control and Support Operations
  • Development
  • Administration
  • Strategic Planning
  • Human Resources
  • Business Performance and Incentives
  • Business Performance, Effectiveness and Reporting
  • Payment systems
  • Clearing & Settlement
  • Innovation
  • R&B

Who Attended Last Year’s Event?




Register TODAY for this event and benefit from the early bird discount!


Request the brochure of the summit to learn more


Demonstrate your commitment to the industrial rapport by strengthening your visibility


We thought about the comfort of your stay!


Of the summit

Novotel Barcelona City Hotel

Diagonal Avenue 201, 08018 Barcelona Spain

T: +34 933 26 24 99

Of the summit

 Reservation Discount Code is available. We will provide to you after your registration

Book Your Room

Book Your Room

Book Your Room

Book Your Room

Book Your Room

Book Your Room

Barcelona, Spain