Mastering the Symphony of Success: Elevate, Innovate, Accelerate



"Harmonizing People, Process, and Technology
for Unprecedented Excellence."

30th of October - 1st of November 2024

New York, USA


Alan Bronowicz

Senior Director Professional Services Operations


David Wortman

Former Global Utilities Segment Director


Bomnae Hur

VP, Head of Smart Monitoring Center of Excellence

American Express

Matthew Baca

Head of Site Operations


Marième Doukouré-Amoa

Supply Chain Director - IT Infrastructure

State Street


Sr Director & Head - Digital Innovation


Lakeysha D. Gilbert, EMBA

Director of Operations


Michele Bedford

Director of Business Operations - Windows Commercial


Yuwei Zhang

Director of Operations


Hardeep Kaur

Director Operational Excellence and Change Management


Oren Gruber

Director | Product Development and Customer Analytics | Technology and Transportation


Saydulu Kolasani

SVP of Enterprise IT, Digital, Data & Analytics Transformation | Infrastructure | Cybersecurity



Keynotion certifies that this conference has been approved for CPD credits by The CPD Standards Office. Our credits are internationally recognized. We have an internal dedicated team that works closely with our CPD provider to support your accreditation request to be accepted worldwide.

Summit Introduction:

Welcome to the Operational Excellence Summit, where we bring together the brightest minds and pioneering leaders to explore the theme of “Harmonizing People, Process, and Technology for Unprecedented Excellence.” In the fast-paced, ever-changing landscape of business, it is imperative to break down silos and cultivate a culture where every component works in unison. 

Here, you’ll discover the tools to elevate your operational capabilities, learn innovative strategies to streamline processes, and uncover how technology can accelerate your journey to excellence.
Our goal is more than just another conference; we aim to inspire action and catalyze change. Through a curated selection of keynote speakers, interactive sessions, and networking opportunities, you’ll leave with actionable insights and a renewed sense of purpose. Join us and be part of the movement that’s setting the tempo for the future of operational excellence.


Explores how leveraging generative AI can revolutionize operational efficiency by automating tasks, generating innovative solutions, and streamlining processes, ultimately leading to unprecedented levels of productivity and effectiveness.

Embark on a journey through the vast ocean of digital transformation. This session equips you with essential strategies for successful tech adoption, warns of common pitfalls, and shares inspiring successes that highlight the incredible potential of digital innovation. Steer your business towards operational mastery in the digital realm.

Dive into the art and science of placing people at the epicentre of your operational universe. This session reveals the transformative power of a vibrant workplace culture, emphasizing the synergy between inspired leadership, empowered teams, and a shared commitment to excellence that can redefine the heartbeat of your organization.

Unlock the strategic potential of data analytics in steering informed decisions that sharpen your competitive edge. This session offers expert insights into transforming raw data into a treasure trove of actionable intelligence, fostering a culture of excellence across all operational facets.

Lean into the potential of doing more with less across the business landscape. This session will introduce the key tenets of lean operations to help you refine processes, eradicate inefficiencies, and boost productivity in any sector.

In today’s world, sustainability shapes the essence of strategic operations. This session illuminates how sustainable models go beyond environmental impact to enhance operational efficacy and drive business success, positioning your enterprise for long-term excellence.

Discover how AI and machine learning are redefining the decision-making landscape, making your operations smarter and
more responsive.

Change management is key for any transformation program. Find out how to leverage the best practices for your journey.

Agenda Focus Areas

Innovation & Strategy
People & Culture
Process & Efficiency
Technology & Data
Sustainability & Future Trends



As our business partner, you can leverage our event to showcase your brand and expertise through our speaking panels, booths, and exhibition opportunities. 

Our attendees attend to seek solutions for their challenges. This is your chance to show them how your solution can add value.

2023 Sponsors & Exhibitors







4-Star Exhibitor


4-Star Exhibitor




Martinique New York on Broadway, Curio Collection by Hilton

Martinique New York on Broadway, Curio Collection by Hilton

Martinique New York on Broadway, Curio Collection by Hilton

Martinique New York on Broadway, Curio Collection by Hilton

Martinique New York on Broadway,
Curio Collection by Hilton

Room rate at the Martinique Hotel
319 dollars/night

PAST attendees

Prague Office

London Office

USA Contact

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Martin Dieker

Martin belongs to the folks who believe that the shop floor is the only department in a company that generates values. It is in every leader's best interest to serve operators to execute their job in the best possible way.

Being a leader in operations is not about wearing nice suits and watches. The job is to ensure that operations are defining-, executing-, and improving standards on a daily base with respect to safety, quality, performance and cost. You work for 100 operators, not the other way around.

- Design and implement holistic production systems considering cross-functional integration (TPM, IWS, PSS, CBS, etc.)
- Bring lean/OpEx theory into daily operations
- Daily standard working processes and performance monitoring
- Improve processes, organizational structures and systems in industrial organizations
- Enable people to work together closely and to become better leaders (servant leaders)

Martin Gutberlet

Martin Gutberlet is responsible for the strategic and operative tasks of Baader's digitalization division as Managing Director of Open Innovation Holding GmbH, Trace Tomorrow Management GmbH and Early Business Development GmbH. Mr. Gutberlet reports directly to Mrs. Baader.

Martin Gutberlet has more than 25 years of experience in the field of digitalization and digital transformation and was most recently Chief Digital Officer of a global, listed packaging and paper company.  Prior he served as Head Digital Projects at a global leader in machine tools.

My passion: "Digital for me is about People, Change and Technology - empowering people while using innovative technology is my passion. "


Industry & Titles: Food, Packaging & Paper, Farming

CxO and Senior Mgmt


I am used to give keynotes to senior audience.

Waldemar Hirsch

Waldemar Hirsch is responsible for 3D printing of jigs & fixtures at Audi Sport. He coordinates the 3d printing activities within the production of Audi AG. His job also includes the responsibility for the mechanical analysis in the production of Audi Sport and the innovation management for the production.

Before the time of 3d printing he worked as a developer for process, method and technology after study automotive engineering at Cologne

Johan Beukema

Johan Beukema is Partner at BCI Global, a leading independent consultancy firm with headquarters in The Netherlands and offices in Europe (London, Frankfurt), North America (Atlanta, San Francisco, LA) and Asia (Singapore, Shanghai).

BCI Global was founded in 1985 and specializes in Manufacturing footprint optimization, supply chain optimization and location & site selection. Johan, who joined BCI in 1999, holds a university degree in (International) Business Administration of the University of Groningen in The Netherlands. Over the last 22 years Johan has supported many companies in the optimization of their manufacturing footprint strategies and end-to-end supply chains as well as in the selection of the optimal locations for new manufacturing sites, distribution centers and other business functions.

Johan’s geographical experience base includes EMEA, The Americas as well as Asia-Pacific including China and India. He works a lot for industry leaders in different industries as well as for new and fast-growing companies. Companies on his track record are for example ExxonMobil, Donaldson, Roche, Medtronic, Abbott, Amgen, Nestle, Danone, Takeda, Starkey, Hilti, Cisco, Huhtamaki, Ricoh, AMS AG, Brown Forman, Edwards, Oxea, Wabtec, and many others.

Johan regularly speaks at conferences and seminars and publishes about topics related to his area of expertise.

Jesper Toubøl

Jesper is the head of one of LEGO moulding sites and qualification factories which include both advanced mass manufacturing and maturing of new emerging technologies. Jesper has furthermore delivered organizational footprint and technology strategies within Product Design and Equipment ( Manufacturing - establishing Engineering centers in LEGO manufacturing sites in Singapore, Mexico and Denmark. During his work Jesper has profound focus on how IoT can support his visions and enable the future – a true IOT-technology evangelist.

Jesper has worked for LEGO in several roles.

1) Responsibility for R&D in Packaging and Processing (Decorations and Assembly) product line.

2) Responsibilities for product development execution for LEGO DUPLO , LEGO Games , LEGO Technic , LEGO Hero Factory  - leading development teams through design, sourcing and marketing process from concept to finished product.   

3) Establishing logistics strategy, delivered turn around results in increasing differentiated services and reducing costs by e.g. outsourcing, consolidating sites and redefining logistic service offering.

Peter Thorngren

Peter Thorngren has the the ability to combine customer demands with technical possibilities and limitations to create working commercial solutions. Peter has also had personal experience in running a successful business in the management/system development area.
Peter works especially well in projects with a combination of technical, organizational, and commercial challenges. With his technical understanding and experience in larger projects, he can perform well in the areas of technology and business development.

Specialties: Peter Thorngren also has extensive professional experience in the areas of finance, marketing, automotive, government, industry, and telecom sectors.

Christophe Strauven

Christophe Strauven is an experienced business driver with entrepreneurial instincts who has worked in the cybersecurity industry for more than 16 years gaining experience in different positions.

Driven by enthusiasm, he remains fully abreast of technological trends and business challenges to help align the two. As a Business developer manager for Europe, his goals include building a business development strategy that ensures continuous innovation and business growth.

Outside of the office, Christophe enjoys travelling, gardening and wine.

Chetna Jain

Chetna Jain is a conscientious & visionary professional, with 18 years of experience in leading Research & Engineering programmes and product development.

Strategic adviser for techno-commercial viability of programmes. Lead projects for innovative, technologically advanced vehicle and safety-critical high volume automotive products. Experienced in streamlining business processes and leveraging product profitability.

She has worked with multi-cultural cross-functional teams, ranging from start-ups to century old established company. An effective communicator, adaptive and quick decision maker with strong analytical thinking. Balancing between sustainability and growth, works to expand her horizons by staying open to novel experiences.

Matt Barber

Matt Barber is the Product Manager for Shopfloor-Online MES, responsible for shaping the product strategy and ensuring the product meets the current and future needs of the market.

Matt brings years of experience as a software engineer and a project lead, where he has helped numerous manufacturers, across a range of industries, digitise their manufacturing operations with Shopfloor-Online MES.

Matt graduated from the University of Sheffield in 2011, with a first-class honours degree in Computer Science, and recently received a certification from the London School of Economics (LSE) for successfully completing MBA Essentials.

Alain Nochimowski

Alain Nochimowski is the Chief Technology Officer at Viaccess-Orca. Alain is responsible for leading VO’s innovative initiatives and on a broader scope, fostering an innovative mindset across the company.

Prior to this position, Alain led business development activities, first at Orca Interactive, and following the merger with Viaccess, at the new entity Viaccess-Orca.

Alain was responsible for leading VO’s entry strategy into new markets and ventures, and for creating a supportive industrial ecosystem for VO’s new products and technologies.  Before joining Orca Interactive in 2009, Alain held various business development and technical strategy positions successively at Orange, Viaccess, and SanDisk, in New York, Paris, and Tel Aviv.

Throughout his career, Alain initiated and successfully lead multiple innovation projects that notably resulted in dozens of issued patents and strategic sales to large content service providers. Alain graduated from Ecole des Mines de Paris.

Kari Terho

Kari is the Vice President, Global Sales with Elisa IndustrIQ, helping manufacturing companies to leverage intelligent manufacturing opportunities.

Kari has over two decades of experience in working with manufacturing and telecommunications enterprise solutions and he is passionate about helping customers drive sustainable growth by using data insights to solve their most challenging problems.

Kari holds a master’s degree in Business Administration.


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